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NAVIS Pack and Ship - Owner of Philly location is a first class ***
The owner of this company is a first class ***. Upon letting them know that I was not planning to use their service after getting a quote that I thought was too expensive, he saw in my email signature that I worked at the University of Pennsylvania and replied with...
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#1138080
If you make the poor judgement decision to go with Navis--do not prepay. I thought I possibly was alone but just reading reviews here I see I am lucky I only lost 1000$ in goods. I am not the kind of person to write on boards like these but my experience was so...
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NavisPackShip7580
NavisPackShip7580
NAVIS Pack and Ship Verified Representative

I'm sorry this experience at our Kent, WA franchised location wasn't a good one for you. If you'd like to send me more information, I'd be glad to take a look at your transac...

1.3
I liked
  • First part of shipping seemed great
I didn't like
  • Overcharging not trustworthy
  • Losing all of my crate on way back
#908672
Navis give you an estimate, pick up your items and then double or triple the costs. They have your items as prisoner and you have then very little to do. Navis crab and *** is the reason that I will never trust an American company again. It is not only meaning that we...
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NavisPackShip7580
NavisPackShip7580
NAVIS Pack and Ship Verified Representative

I'm sorry this wasn't a good experience for you at one of our independently owned and operated franchise locations. There sounds like there's more to this story. If you'd li...

1.2
Odense, Syddanmark
I didn't like
  • Take your items as hostage
  • Double or triple their estimates once they have your items
  • Overcharging not trustworthy
#895338
We had our furniture shipped by Navis Pack and Ship. a big mistake. After several questions regarding insurance I got little information and the people who picked up our furniture had us sign a form where we requested the insurance we thought we had learned about....
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#743861
We shipped dining room furniture from Philadelphia to Los Angeles. Received a few quotes but mistakenly choose Navis Pack & Ship of Philadelphia. Their quote was higher than the others but thought they would professionally pack the furniture. They told me it...
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#721261
We shipped a family heirloom that their shipping partners put a forklift through. Their franchise and franchise manager will not pay us or take calls. The brand is untrustworthy. Stay away. Crooks. They will take your money and not stand behind their service. The...
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1.3
I liked
  • Friendly
#550284
Do not waste your money with these people. I have been shipping furniture for years and went with them since they were a little cheaper then the company we usually use. The item was broken in transit and has taken 6 months to resolve. The resolve was poor at best, a...
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Anonymous
Anonymous

I had exactly this reaction and feeling. I went with Navis because it was the lowest bid between things went badly they did not take responsibility and acted like I was the pr...

Their price was good but charged me later for "other" costs which made them overall more expensive and when you factor in all the damage it was an expensive mistake to use them. My goods were delayed, truck damaged, furniture smashed and quite a number of items...
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We contacted Navis to ship some items to Europe. Small shipment, nothing too complicated. When we first communicated, everything seemed OK, then from the moment they picked up the shipment the trouble started. Lack of transparency: the price of the shipment went up...
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#460452
I read about Navis on-line and hired them to move an antique crystal chandelier. Their website states that they specialize in moving antiques and crate AND provide foam insulation for protection. Upon arrival to a receiver in Houston, the chandelier had crashed to the...
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#383318